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Are Refectocil products tested on animals?
Refectocil products are NOT tested on animals.

Is a Skin Sensitivity Test/Patch Test necessary?
YES YES & YES! There are small number of individuals who may have an allergic reaction to tints, hair dyes and other chemical treatments. It is only in rare situations that the reaction can be severe. The comfort of the client is essential - to eliminate any discomfort. Refectocil strongly recommends a skin sensitivity test be performed before EVERY application. Even people who have their eyelashes and eyebrows tinted regularly can still have an allergic reaction. If the client refuses to have this test, it is worthwhile having as salon policy that the customer would have to sing a waiver. Please read carefully the instructions on how to perform a skin sensitivity test which are included with every Refectocil tint.

Can pregnant women have their eyelashes and eyebrows tinted and or permed?
Refectocil policy for pregnant women is that it must be the clients decision. Pregnant women should NOT be advised to have any chemical treatment unless it is their choice to do so. Each individual is different and again if they choose to proceed with the treatment the skin sensitivity/patch test MUST be performed at least 24 hours before the treatment.

Which colour shade is suitable for which client?
There are 10 different colour shades for tinting eyelashes and eyebrows or for lightening eyebrows. Before tinting discuss with the client their wishes and expectations. With the help of the Refectocil Colour Chart you can easily show, which tinting results can be achieved from the different colour shades. Some shades are suitable for every natural hair colour (pure black, blue black, natural brown, chestnut, red, blond); other shades are suitable only for lighter natural hair colours (deep blue, graphite, light brown, purple). On the colour-chart no colour result is indicated for unsuitable combinations.

What is the correct seating position for the client when tinting eyelashes and eyebrows?
The correct position for the client during tinting is not lying down, but sitting and/or slightly leaning back. The eyes must remain closed during tinting. The client should relax, direct the gaze downward or straight ahead, and not move the eyes.
Tip: If it is difficult for your client to keep the eyes still during the application time of the lash tint, place a dampened cotton on each of the closed eyes; this makes it easier to keep eyes closed.

Is eyelash and eyebrow tinting also suitable for men?
Colouring of hair, brows and lashes was for a long time the sole domain of woman. But with the consistently rising number of men, who attach perticular importance to personal care, me have discovered the incomparable advantages of eyelash and eyebrow tints: to look simply better with longer and more voluminous lashes and brows. Lasting up to 6 weeks! With an eyelash ans eyebrow tint men can finally give themselves a little "help", in order to emphasize their eyes. Additionally important for men: compared to mascara, tinted eyelashes and eyebrows always look natural! Open your male customer's eyes!

Eye Make-Up Remover

Is it correct that the use of Eye Make-Up remover is essential although the client does not wear make-up?
Yes, before each eyelash and eyebrow tinting the hair should be treated with the non-oily Refectocil Eye Make-Up Remover. That is particularly important, because the hairs of the client must be oil free and clean of any make-up residue in preparation for tinting. Only then the best possible and long-lasting tinting result can be achieved.

LongLash Gel

Coloured hair should be regularly treated with a conditioner. How is this with eyelashes and eyebrows?
Not only coloured hair needs special care, but also tinted lashes and brows. Inform your clients of the importance for regular care after brow and lash tinting, and recommend to the the specifically developed care gel Refectocil LongLash brows to remain healthy, long, strong, shinny and beautiful. As a result clients will be more satisfied with the quality of the tint, because the tint lasts longer on healthy hair. Therefore you should recommend the daily of Refectocil LongLash Gel to your clients!

What do you use the Bleaching paste for?

Refectocil Bleaching paste No.0 blond lightens eyebrows up to 3 levels:
*To mach too prominent or dark eyebrows with dyed blond hair.
*To achieve the desired natural colour (4N to 9N) as basis before tinting with Refectocil No. 4 chestnut and No. 4.1 red.
Bleaching to match too prominent or dark eyebrows. This belongs to the past as eyebrows can now be lightened by up to 3 levels with Refectocil Bleaching paste for eyebrows No. 0 blond and as a result will match perfectly with the shade of bleached/dyed blood hair.

Mixing of Refectocil colours:
Fundamentally you can mix all Refectocil colours - with the exception of Refectocil No. 4 chestnut - with one another. However, we recommend this only to experienced users! With the available Refectocil colours a multicity of shades can be achieved and almost all clients' wishes fulfilled. Please note that Refectocil No. 4 chestnut under no circumstances should be mixed with other Refectocil colours! In addition you should never mix Refectocil eyelash and eyebrow tints with other eyelash and eyebrow brands.

How long is the correct application time when tinting the eyebrows?

The application time is different from client to client; it depends on the hair of the client. The tinting effect increases with longer application time. The application time in general is up to 10 minutes, with Refectocil No. 4 chestnut, No. 4.1 red and No. 0 blond up to 20 minutes. If you do not have very much experience with tinting, remove the tinting paste after 2-3 minutes from one eyebrow and check the result and/or show the client. If the tinting result is not intensive enough yet, apply the tinting paste again and leave longer.